We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ergonomic, more comfortable to hold, and easier to comb messy hair in all directions. At the same time, it looks interesting and fashionable
Explore the advantages of the 3-in-1 Electric Pet Grooming Brush compared to a standard pet grooming brush.
This grooming brush is fantastic! My dog loves the massage function, and it’s easy to use.
Great tool for grooming my cat. The steam feature works wonders on tangles. Highly recommend!
My dog actually enjoys grooming now. The 3-in-1 functionality is a game-changer. Very happy with this purchase!
See why hundreds love this product and trust us
llegó antes de tiempo solo falta probar qué tal funciona.
Muy buen artículo, igual a la imagen, lo probé y si funciona, aunque es para mascotas que son mas dóciles, a mi gata no le gustó mucho, cumple su función. Hay que cargarla, ponerle un poco de agua y eso ayuda que el pelo se pegue al cepillo cuando suelta el vapor. Le doy las 5 estrellas porque cumple con la descripción y el producto llegó 1 semana antes de la fecha estimada. Lo recomiendo 🐱
Me gustó mucho y si quita mucho pelo
OK
De buen material, cumple su función, a mi gato le encantó
just as described.good quality and good price
I think he don’t like it, hehe, let’s see
Excelente
FUNCIONA MUY BIEN PARA PERROS DE CABELLO LARGO Y GATOS. SI TU MASCOTA ES DE PELO CORTO, TAO VEZ NO SEA LA MEJOR OPCION
Works very well. My cats were a bit scared of it because of the sound and water in the beginning, but now they love it. just make sure to take things slow
Funciona muito bem
El cepillo está muy bien. Pero a mí gata, el sonido que hace cuando se enciende para que salga el vapor, la asusta y no le gusta, por lo que sale huyendo... lo usamos sin el vapor, cuando no se da cuenta que es ese cepillo...
llego antes de la fecha estimada ,dentro de su caja ,la casa solo estaba maltratada pero el producto intacto ,espero y sirva ya que aun no lo uso
werkt zoals het filmpje. al is mijn kat er geen fan van
funciona bien
Produto exatamente como descrito e a qualidade é boa.