We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ergonomic, more comfortable to hold, and easier to comb messy hair in all directions. At the same time, it looks interesting and fashionable
Explore the advantages of the 3-in-1 Electric Pet Grooming Brush compared to a standard pet grooming brush.
This grooming brush is fantastic! My dog loves the massage function, and it’s easy to use.
Great tool for grooming my cat. The steam feature works wonders on tangles. Highly recommend!
My dog actually enjoys grooming now. The 3-in-1 functionality is a game-changer. Very happy with this purchase!
Good item. Lovely quality
This lil Steamy brush is great my cat loved it and so did my German Shepherds
Solid item albeit delivery was very slow charger wire only a couple inches long
As expected very nice
Mine leaks unfortunately but the steam works and it’s not bad
річ прийшла справна, пар холодний. недолік, вода витікає через роз'єм зарядки, заряджати потрібно після висихання
todo correcto bien envasado todo genial estoy encantadisima con el producto me a sorprendido para bien me encanta y genial para la mascotas mis perras le encanta y funciona perfectamente genial estoy soprendisima porque tenía mis dudas pero wooo me encanta y pienso volver a compra sin dudas os lo recomiendo 100x100 y el vendedor también todo genial mil gracias 😊 y por el precio a merecido muchísimo la pena
llegó en buenas condiciones y rápido. Estoy satisfecha
Llego rapido y en buen estado no incluye caja ni instrucciones lo cargué apenas lo recibí es facil de usar
Класна річ. Кіт кайфує. Швидка доставка, рекомендую продавця!
Muito legal, eu comprei pra presentear. E a escovinha está funcionando perfeitamente! ❤️🔥😌🫰🏾
Me encanto creo que pediré otros mas, el Sr. Ogguiberto o sea el michi lo aprobó. Y extrajo el pelo de manera muy eficiente.
Los cepillos sirven bien, lo único es que me llegaron 9 en lugar de 10 y el vendedor pide video y no lo hice cuando los abrí
mijn kat is beetje bang van maar ik ga die nog gebruiken
Envío rápido y bien embalado, me gustó mucho
chegou antes do previsto,agora só falta testar.
Llegó muy rápido, se ve de buena calidad
bastante recomendable con shampoo y artículos especiales para gatos
кот обожает эту щётку, купила ещё одну
Excelente producto
super fonctionne bien !!! 👍
Perfecto tal y como esta escrito, Le encanta a mis gatos, ahora les refresca
works fine. fast delivery. but my cat runs when he sees the water coming out from the brush. it looks like they can hear the ultrasound or something
A mis gatos les encanto ya que avienta el vapor fresco
performs better than the rubber curry I used as a dog groomer, even without the mist. with the mist it works like a dream.