We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ergonomic, more comfortable to hold, and easier to comb messy hair in all directions. At the same time, it looks interesting and fashionable
Explore the advantages of the 3-in-1 Electric Pet Grooming Brush compared to a standard pet grooming brush.
This grooming brush is fantastic! My dog loves the massage function, and it’s easy to use.
Great tool for grooming my cat. The steam feature works wonders on tangles. Highly recommend!
My dog actually enjoys grooming now. The 3-in-1 functionality is a game-changer. Very happy with this purchase!
voy a probarlo primera vez que lo compro, se ve bien 👍
Приятная текстура у зубчиков. Есть зарядка, работает отлично. Правда протекает немного. Долго оформляли заказ, но приехала довольно быстро.
me ha encantado, le he sacado muchísimos pelos al gato, y como sale vapor se lo humedece y va super bien
se ve práctico lo usaré luego espero cumpla su funcion tal como promete es para mí perrita y ya lo usaré
Llego en buen tiempo, apenas lo estoy probando con mi gatita, ya que como aun no se acostumbra sale corriendo, pero parece que funciona bien y se siente refrescante.
excelente cepillo se ajusta muy bien y tiene buena calidad, las super recomiendo mucho, sin duda alguna vuelvo a comprar más
Producto tal como se describe, práctico y rapidez de entrega.
מוצר איכותי מאוד
excelente producto segunda compra
my cats love it and the water vapor thing makes it easy to brush them. haven't charged it again since the first time I got it and I have 4 cats... it was good. wish I'd gotten it Sooner
це неймовірна щітка!! навіть, без пари, вона добре вичісує. зарядки в комплекті не було, доставка швидка, запаковано добре. рекомендую!
facil,pratico de uso
It’s not exactly steam, more like a very thin strainer. The cat fur will get wet if you put it on too much. The brash itself doesn’t catch all hair and some hair is flying away. The hair may block the steam. One of my cat really don’t like it. All in all I like how it collects the hair but a regular cat brush does a better job.
Goed aangekomen en is gelijk het beschreven is het werkt goed de haren komen goed van het dier los en gemakkelijk op te ruimen
Works well but sadly my cats hate the noise 🥲
Works like a charm
llegó todo bien ahora tengo que probarlo,pero es igual ala foto
Круто !!
Good
Cela retire les poils, mais pas comme dans la vidéo. C’est assez difficile de retirer les poils qui sont sur le brosse
Прикольная расческа с паром! соответствует описанию
me gusta tengo 2, uno tira más fuerte el agua que el otro, el otro es como el humidificador
El producto llegó en la fecha estimada pero la caja del producto estaba bastante maltratada pero aún así el cepillo esta intacto y es funcional solo que el cable de carga es un muy corto y se siente un poco frágil.
Super brosse!! Mon chat a l’air de l’aimer! Ça fonctionne vraiment je la recommande!! Livraison rapide vers le Québec! Merci
Buen producto,. llegaron en perfectas condiciones las dos unidades adquiridas, funciona muy bien, a los perritos les encanta. Usa agua purificada, nunca del grifo, agua de ósmosis o destilada .