We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ergonomic, more comfortable to hold, and easier to comb messy hair in all directions. At the same time, it looks interesting and fashionable
Explore the advantages of the 3-in-1 Electric Pet Grooming Brush compared to a standard pet grooming brush.
This grooming brush is fantastic! My dog loves the massage function, and it’s easy to use.
Great tool for grooming my cat. The steam feature works wonders on tangles. Highly recommend!
My dog actually enjoys grooming now. The 3-in-1 functionality is a game-changer. Very happy with this purchase!
Es un producto bastante bueno , solo que la caja llego un poco aplastada pero dentro de todo bien,solo que para que salga el vapor hay que quitar el pelo 👍
Un producto muy recomendable, y de buena calidad. La entrega ha sido rápida y eficaz.
funciona como dice, y el pelo del cepillo se retira con facilidad 10/10 ✨️
creo q es el mejor producto q e probado para quitar pelos de los gatos , recomiendo 100%
llegó en buenas condiciones, si funciona el vapor, ahora lo probaré con mi gata
llegó rápido está muy bien ya que los pelos no vuelan quedan pegados ahí.
Lo esperado funciona perfectamente
Não
El producto llegó rápido y funciona correctamente.
llegó rápido, funciona perfectamente 😁.
Good tool to brush my cat! I am satisfied
My cat hates it. But she hates everything because you know she is a true cat. The product itself as described.
el ruido que hace no le gusto a mis gatos, el producto es bueno pero no lo puedo usar de la manera adecuada
muy bien
Thank you very much for the shipment.
Excellent
My cat loves it
Está bien!
Excelente compra
😄
Si sirve está muy padre! Me encantó y si le quita mucho pelito al gato!
Очень быстрая доставка. Щётка доставлена на месяц раньше. Качество отличное. Все работает. Описанию соответствует.
Отличная щётка, ультразвуковой распылитель хорошо разбрызгивает воду. Мокрая шерсть хорошо собирается и удаляется. Встроенный аккумулятор.
Непогана річ, кіт трохи боїться але не сильно, коли вода розпилюється. Вичісує гарно
На акумуляторі, працює чудово. Коту подобається запах гуми але лякається шипіння води. Все супер!