We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ergonomic, more comfortable to hold, and easier to comb messy hair in all directions. At the same time, it looks interesting and fashionable
Explore the advantages of the 3-in-1 Electric Pet Grooming Brush compared to a standard pet grooming brush.
This grooming brush is fantastic! My dog loves the massage function, and it’s easy to use.
Great tool for grooming my cat. The steam feature works wonders on tangles. Highly recommend!
My dog actually enjoys grooming now. The 3-in-1 functionality is a game-changer. Very happy with this purchase!
Buen producto, recargable, solo la caja llego algo dañada pero el producto está intacto.
All I described, but my cats don’t like the spray part 😂
Si sirve el tema es que a mis gatitos les dió miedo el ruido del agua
Arrived fast and working perfect. Good produkt.
recoje muy bien el pelo de mi gato, me encanta
bueno,la función se vapor es un poco chorrada,en cuanto cepillas y hay un poco de pelo,tapona la salida y ya no hay vapor.pero bueno,el cepillo en si es suave al ser de goma y al gato le gusta
Funciona bien
хорошая ращеска для котиков👍
Non ho ancora provato spero funzioni. Lo proverò nei prossimi giorni!!!!!!!!!!!!! Consegna arrivata nei tempi
súper bien gracias
gracias
pensé que sería como los de los videos pero este solo basta con echarle un poco de agua y empieza a funcionar a mis gatos les gusta
muy práctico en el uso, mis gatos lo amaron es un cepillo muy funcional
Приехало очень быстро, кот напуган, но он и обычной пасчёски пугается, в целом удобная вещь, рекомендую. Выглядит точь в точь как на картинке
Працює. Будьте обережні, може швидко зробити кота мокрим. Гарно вичісує і в суху.
Não usei ainda, mas parece bom. De boa qualidade. chegou antes do previsto.
bueno para los pelos del gato
coincide con descripción
Todo correcto y rápido el envío
Ya lo había usado super bn para mis mascotas
I have a short-haired cat, and it works amazingly on her. A lot of hair comes off. I strongly recommend it!
עובד בסדר גמור, מטפטף מעט אבל לא מפריע לעבודה הגיע לא טעון. צריך להטעין מוציא שיער ועושה את העבודה
Кошка балдеет
Good product. good quality
finally a brush that my dog likes 😊